Privacy Policy

WHO ARE WE?

www.justuberclaims.com is a trading name of Berkeley Solicitors Ltd which is a limited company registered in England and Wales (registered number 08011992), registered office address: Suite 8b, Barnfield House, Accrington Road, Blackburn, BB1 3NY. We are authorised and regulated by the Solicitors Regulation Authority under number 568209. Our Data Protection Compliance Officer is Tamina Akram.

WHAT INFORMATION WILL WE COLLECT FROM YOU?

We will only collect information from you that is relevant to the matter that we are dealing with. In particular we may collect the following information from you which is defined as ‘personal data’ which is anything that could identify you, such as (but not exclusively limited to):

personal details (including your full name, address and contact details including your date of birth and identification documents including photographs)

Family details

Lifestyle and social circumstances

Goods and services

Financial details, including bank details

Business of the person whose personal information we are processing

Education and employment details

THE LEGAL BASIS FOR THE COLLECTION AND PROCESSING OF DATA?

Any or all of the following may provide the legal basis for the collection and processing of data:

Processing is necessary for the performance of the contract for legal advice between us

Processing is necessary for the performance of any contract of employment between us

Processing is necessary for compliance with a legal obligation which we are subject to

You have given your consent to the processing of your personal data for the specific purpose of your instructions to us

Processing is necessary in order to protect your vital interests

HOW WILL WE USE YOUR INFORMATION?

Examples of how we may use your information include:

Administering any accounts

Processing your bank/credit card details in order to obtain payment

The prevention and detection of fraud

Market research

Marketing

Credit reference checks

Legal compliance

WHO WILL WE SHARE YOUR INFORMATION WITH?

Under our Code of Conduct there are very strict rules about who we can share your information with and this will normally be limited to other people who will assist with your matter. This may include:

Family, associates or representatives of the person whose personal data we are processing

Current, past or prospective employers

Educators and examining bodies

Healthcare professionals, social and welfare organisations

Business associates

Trade associations and professional bodies

Suppliers and service providers

Ombudsman and regulatory authorities

Employment and recruitment agencies

Complainants, enquirers

Financial organisations

Debt collection and tracing agencies

Credit reference agencies

Private investigators

Courts and tribunals

Where you authorise us we may also disclose your information to your family, associates or representatives we reserve the right to refuse to do so if we form the view that it is not in your interests to do so. We will also not continue to speak with authorised third parties where they behave in a manner we deem inappropriate.

HOW LONG WILL WE KEEP YOUR INFORMATION FOR?

We will keep your information throughout the period of time that we do work for you and afterwards for a period of at least six years as we are required to do by law.

WHAT RIGHTS DO YOU HAVE?

You have a series of rights under the General Data Protection Regulation including the right to access a copy of the information we hold about you. Further information on this issue can be obtained from Tamina Akram.

WHO CAN YOU COMPLAIN TO IF YOU ARE UNHAPPY ABOUT WHAT WE HAVE DONE WITH YOUR INFORMATION?

If you are unhappy about how we are using your information then initially you should contact the Data Protection Officer and if your complaint remains unresolved then you can contact the Information Commissioner’s Office, details available at www.ico.org.uk